Experience

Platform Engineering Intern

Netskope

June 2025 - Present

Streamlined secure infrastructure access and automated SSL deployment using Okta, Rancher, Python, and Golang—boosting engineering productivity by 80% and reducing manual work by 40%.

AI Extern

PricewaterhouseCoopers

Febuary 2025 - April 2025

Built NLP and OCR pipelines for finance document automation—cut processing time by 80% and manual underwriting by 80% using tools like PyPDF2, Label Studio, and a RAG system with Mistral + LLaMA Index.

Student IT Assistant

Student Technology Center - Grambling State University

October 2024 - Present

Provided daily tech support across 50+ systems, led user onboarding, and implemented solutions that boosted lab uptime by 25% and cut complaints by 40%.